Jacqueline, Patient Treatment Coordinator

Jacqueline has over 20 years' experience in dentistry, with expertise in customer service, billing, and front office operations.

Throughout her two decades in the dental industry, Jacqueline has excelled at coordinating patient care, handling insurance claims, and ensuring a welcoming and efficient reception area. Her experience includes training staff members, streamlining appointment scheduling systems, and resolving patient concerns professionally. As a former office manager, she introduced procedures that improved workflow, achieved high patient satisfaction, and maintained accurate records in line with industry standards.

Trinity, Patient Treatment Coordinator

Trinity joins our front office as a patient treatment coordinator, bringing 10 years of dental office experience. Throughout this time, she has developed an understanding of dental office operations, from helping to manage patient records to coordinating treatment plans. Trinity is dedicated to fostering a teamwork environment, always willing to assist her coworkers whenever she can. Trinity’s friendly and calm presence helps create a welcoming environment for all visitors.

Kenisha, Patient Treatment Coordinator

Kenisha is a longtime mainstay at Kidd Family Dentistry. She is one of the first points of contact for our patients ensuring a warm and welcoming environment. She expertly helps manage appointments, inquiries, and assists with the patient check-in and check-out process. Her friendly demeanor helps create a positive experience for everyone who walks through our doors.